Gartner Research

Digital Business Acceleration Elevates the Need for an Adaptive, Pace-Layered Sourcing Strategy

Published: 17 April 2014

ID: G00259901

Analyst(s): Frances Karamouzis , Claudio Da Rold

Summary

Digital business is accelerating new technology adoption and driving CIOs to innovate, be more customer centric and rethink their IT services value chain. A pace-layered sourcing strategy will help sourcing executives to innovate, differentiate and run their IT operations better.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • The New World of Digital Business Is Leaving Many CIOs and Sourcing Executives Feeling Threatened
  • Successful Digital Transformation Requires Fast-Paced Innovation, Customer-Centric Business Processes and a New, More Integrated Approach to IT and Sourcing
  • An Adaptive Sourcing Life Cycle Facilitates Disruptive Innovation and Business Process Differentiation
  • Traditional Sourcing Approaches Will Not Cope With the Faster Speed of Innovation and the Necessary Reliability
  • Sourcing and IT Best Practices Will Make Innovation More Effective, but Relies on Collaboration With Innovation Leaders
  • Digital Business Innovation Requires Process Optimization and Differentiation While Evolving to a Demand-Driven Process Network
  • Successful Adaptive Sourcing Makes IT Accountable for Reliable, Secure and Flexible Run IT Sourcing Options and Reduced Unit Costs

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