Gartner Research

Digital Business Acceleration Elevates the Need for an Adaptive, Pace-Layered Sourcing Strategy

Published: 17 April 2014

ID: G00259901

Analyst(s): Frances Karamouzis , Claudio Da Rold


Digital business is accelerating new technology adoption and driving CIOs to innovate, be more customer centric and rethink their IT services value chain. A pace-layered sourcing strategy will help sourcing executives to innovate, differentiate and run their IT operations better.

Table Of Contents
  • Key Challenges



  • The New World of Digital Business Is Leaving Many CIOs and Sourcing Executives Feeling Threatened
  • Successful Digital Transformation Requires Fast-Paced Innovation, Customer-Centric Business Processes and a New, More Integrated Approach to IT and Sourcing
  • An Adaptive Sourcing Life Cycle Facilitates Disruptive Innovation and Business Process Differentiation
  • Traditional Sourcing Approaches Will Not Cope With the Faster Speed of Innovation and the Necessary Reliability
  • Sourcing and IT Best Practices Will Make Innovation More Effective, but Relies on Collaboration With Innovation Leaders
  • Digital Business Innovation Requires Process Optimization and Differentiation While Evolving to a Demand-Driven Process Network
  • Successful Adaptive Sourcing Makes IT Accountable for Reliable, Secure and Flexible Run IT Sourcing Options and Reduced Unit Costs

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.