Gartner Research

Eliminate Ethical Ambiguity From Software License Compliance by Enforcing Your Corporate Code of Conduct

Published: 23 April 2014

ID: G00260099

Analyst(s): Stewart Buchanan , Frances O'Brien, Victoria Barber


As a software asset manager, you face ethical dilemmas from continual increases in software vendor audits and licensing complexity. Get vendors to behave ethically by developing a working culture that fosters the ethical use of software in compliance with their license agreements.

Table Of Contents
  • Key Challenges


  • Misunderstanding Is No Excuse
    • Educate IT Administrators About Licensing
    • Think Defensively About License Compliance
  • Apply Your Organizational Code of Conduct
    • Investigate Compliance Issues When Discovered
  • Develop and Document a Clear Escalation Processes
    • Explain the Licensing Issues
    • Address the People Issues
    • Act Now to Clarify Escalation Procedures
  • If You Know, It Doesn't Matter How Vendors Will Find Out

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