Published: 24 April 2014
ID: G00261890
Analyst(s): Twiggy Lo , Tina T. Tang , Allie Young , Arup Roy , Susanne Matson
The Gartner Performance Road Map identifies key business metrics and KPIs that define the optimal service parameters for applications services providers for the future. Applications services executives now have a strategic road map for creating future generation service offerings.
Introduction
Analysis
Methodology
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