Gartner Research

Everything You Know About SaaS Security Is Wrong

Published: 24 April 2014

ID: G00260951

Analyst(s): Jay Heiser


Most SaaS buyers are wasting effort preventing security failures that never happen. Security teams, SaaS decision makers and IT procurement staff should ensure that business goals for confidentiality, integrity and availability are fully specified and appropriately addressed before using SaaS.

Table Of Contents
  • Key Challenges



  • Identify and Control the Risks That Are Most Likely to Negatively Impact Your Use of SaaS
    • Sensitive Data Placed in Unapproved Services
    • Authorized Users Misusing Cloud-Based Data
    • Stolen Credentials
    • Unplanned Downtime
    • Unrecoverable Data Loss and Service Shutdown
    • Inability to Investigate Activity or Perform E-Discovery
    • Cloud Compromise ("Cloud Hacking")
  • Conclusion

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