Gartner Research

Vendor Rating: Telefonica

Published: 29 April 2014

ID: G00245524

Analyst(s): Bettina Tratz-Ryan, Jouni Forsman, Fernando Elizalde, Katja Ruud

Summary

Telefonica offers a wide range of residential and business services around the world. The company's presence in Latin America and Europe, and its global partners, make it a communications service provider worth considering to extend an enterprise's reach internationally.

Table Of Contents

Overall Rating

What You Need to Know

Vendor Rating

  • Analyst Comments
  • Corporate Viability
    • Strategy: Positive
    • Financial: Promising
    • Marketing: Promising
    • Organization: Positive
  • Market Offerings
    • Product/Service: Promising
    • Technology/Methodology: Promising
    • Pricing Structure: Positive
  • Customer Service/Support
    • Sales/Distribution: Positive
    • Support/Account Management: Positive

Rating Definitions

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