Gartner Research

Maximize the Value of SAP ERP Through Integrated Application Management Tools

Published: 30 April 2014

ID: G00263618

Analyst(s): Derek Prior


SAP ERP application managers should use an integrated set of application management tools to achieve measurable business process improvement, more agile change management and application service agreements that include measurable business outcomes.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Integrated application management tools will help SAP application managers simplify the measurement and improvement of SAP ERP business process performance
  • Integrated application management tools will help SAP application managers accelerate the SAP ERP change management process by at least 10%, and enable change requests to be more easily prioritized around business value
  • Integrated application software management tools will enable SAP application management service providers to offer and deliver SLAs that include business outcomes and technical delivery performance

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.