Gartner Research

Pilot the Use of Crowdsourced Communities for Application Development to Achieve Agile Innovation

Published: 02 May 2014

ID: G00259925

Analyst(s): Gilbert van der Heiden , Kris Doering

Summary

Usage of crowdsourcing firms, especially those that supply application services via crowdsourced communities, is exploding. Sourcing managers should pilot the use of these communities to get a competitive edge from innovative experts, while reducing development cost and implementation effort.

Table Of Contents
  • Impacts

Analysis

  • What Are Crowdsourced Communities and What Services Do They Offer?

Impacts and Recommendations

  • Now that crowdsourced communities are becoming serious alternatives to traditional application development services for the delivery of innovation in an agile manner, sourcing managers must speed up their investments in the skills required to harness such communities
  • The growing number of companies that can potentially deliver innovation more quickly via crowdsourced communities (vetted and unvetted) increases the business pressure on sourcing managers to engage with those that provide application development services
  • Since success as a crowdsourcing community member depends greatly on reputation within the community, sourcing managers must ensure fair appreciation of community members' efforts to innovate

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