Gartner Research

Market Share Analysis: IT Services, Worldwide, 2013

Published: 06 May 2014

ID: G00262373

Analyst(s): Misako Sawai , Dean Blackmore , Bob Igou, Kathryn Hale, Jacqueline Heng


The worldwide IT services market was essentially flat in 2013 (2.8% growth in constant currency), from $931.4 billion in 2012 to $931.7 billion in 2013. The top two providers (IBM and HP) lost market share in 2013, struggling to both maintain margins and drive growth among non-IT buyers.

Table Of Contents

Market Share Data

Overall Market Segment Performance Analysis

Top Vendors Analyzed

  • IBM
  • HP
  • Accenture
  • Fujitsu
  • Deloitte
  • Xerox
  • Capgemini
  • CSC
  • Oracle
  • PwC

Mergers and Acquisitions

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