Gartner Research

Forecast Analysis: Enterprise Network Services, Worldwide, 2Q14 Update

Published: 07 May 2014

ID: G00260879

Analyst(s): Fernando Elizalde , Kenshi Tazaki , Vincent Fu, Nhat Pham, Lisa Unden-Farboud , Daniel O'Connell , Katja Ruud , To Chee Eng


End-user spending on enterprise network services will fall to $236.3 billion in constant U.S. dollars by 2018, with the decline in enterprise voice spending accelerating. Increasing demand for high-speed and more cost-effective data services is only partially compensating for the voice decline.

Table Of Contents


  • 2Q14 Analysis
    • Asia/Pacific
    • Eastern Europe
    • Japan
    • Latin America
    • Middle East and Africa
    • North America
    • Western Europe


  • Key Strategic Planning and Time-Bounded Assumptions
    • Voice Technology Transition
    • Alternative Modes of Communication
    • Relative Demand for Each Data Network Service Type
    • Network Technology Refresh
    • Regulatory Conditions

Market Model

  • Forecast Components
    • Voice Services
    • Data Services
    • Broadband Internet Services
  • Influencing Factors
    • Voice Technology Transition
    • Alternative Modes of Communication
    • Relative Demand for Each Network Service by Type
    • Relative Demand for Enterprise Broadband
    • Economic Conditions
    • Regulatory Conditions
    • Linkages of Key Influencing Factors Within the Market Model

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