Gartner Research

Enhance Your IT Agility and Grow the Business by Optimizing the Three Layers of Adaptive Sourcing Strategy

Published: 12 May 2014

ID: G00259903

Analyst(s): Claudio Da Rold , Frances Karamouzis


The top priority of 80% of CEOs is growth, and technology investments are flowing accordingly. CEOs expect IT and sourcing organizations to expedite business outcomes. Sourcing executives must be proactive in optimizing their services, moving from a "built to last" to a "built to adapt" strategy.

Table Of Contents
  • Key Challenges



  • Move From a Traditional to a Layered Sourcing Strategy, With a Customer-Centric View of the Ecosystem: "Built to Adapt"
  • Create a New Sourcing Capability (Bimodal) to Enable Speed and Multidisciplinary Competencies and External Providers' IP
  • Increase Collaboration With Business Process Owners, and Improve Demand Management to Link Business Outcomes to Provider Contracts
  • Evolve the Run Strategy for End-to-End Accountability of Hybrid IT Delivery, Low Cost per Resource Unit, Compliance and Security

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