Gartner Research

Unrelenting Business Disruptions Require New Approaches to Driving 'Big Change'

Published: 14 May 2014

ID: G00263984

Analyst(s): John Dixon, Janelle Hill , Michele Cantara, Anthony Bradley


As economic uncertainties recede and business disruptions proliferate, CEOs expect change agents in both IT and business to execute on strategic growth initiatives, despite lacking capabilities to cope with the novelty, volatility, disruption and scope associated with "big change."

Table Of Contents
  • Key Challenges



  • A High Level of Novelty Requires Special Practices Targeted at Execution Uncertainty
  • Adaptability by Design Is Necessary for Highly Volatile Big Change Efforts
  • Highly Disruptive Big Change Efforts Demand Extreme Transition Planning
  • Complex High-Scope Efforts Benefit From a Focus on Common Elements That Unify Subefforts Rather Than on the Activities Within Each
  • Organizations That Move Beyond One-Off Change Programs and Build a Big Change Core Competency Will Outperform the Competition

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