Gartner Research

Market Insight: Service Providers Must Align Strategies and Capabilities With Adaptive Sourcing Requirements to Succeed in a Digital World

Published: 19 May 2014

ID: G00263376

Analyst(s): Susan Tan, Allie Young, Claudio Da Rold

Summary

As businesses embrace adaptive sourcing to deliver greater agility in a digital world, service providers need to align their approaches, strategies, offerings and value propositions to align with clients' adaptive sourcing requirements.

Table Of Contents

Analysis

  • Adaptive Sourcing
  • Innovate
    • Definition
    • Typical Innovate Services
    • What Clients Look For
    • Service Providers' Competitive Core Competencies
    • Examples of Innovate Service Offerings
  • Differentiate
    • Definition
    • Typical Differentiate Services
    • What Clients Look For
    • Service Providers' Competitive Core Competencies
    • Examples of Differentiate Service Offerings
  • Run
    • Definition
    • Typical Run Services
    • What Clients Look For
    • Service Providers' Competitive Core Competencies
    • Examples of Run Service Offerings
  • Adaptive Sourcing Attributes

Background and Context

The Impact

  • Implications for Adaptive Sourcing on Service Providers' Go-to-Market Strategies and Planning

Conclusion

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