Gartner Research

Seven Best Practices for Using Enterprise Architecture to Power Digital Business

Published: 20 May 2014

ID: G00263326

Analyst(s): Betsy Burton , Marcus Blosch


Digital business is the creation of new business designs by integrating and blurring the line between the digital and physical worlds. EA must provide that strategic, future-state view across business and IT to enable organizations to explore and execute on their digital business strategy.

Table Of Contents



  • Leading Organizations Expand Their Perspective for EA Well Beyond Their Current Known Customers, Constituencies, Partners and Stakeholders by Taking on an "Outside-Out" Perspective
    • The Rise of Enterprise Architect as Digital Strategist
  • Leading Organizations Are Bifurcating Between Vanguard Enterprise Architects, Driving Innovation With Disruptive Technologies, and Foundational Enterprise Architects, Delivering Systems of Record and Maintaining the (Primarily Technology) Estate
  • To Survive and Thrive in a Digital Business Economy, EA Practitioners Must Proactively Scan and Research the World of the Possible Disruptive Trends That May Affect Their Business
  • Enterprise Architects That Deliver the Highest Business Value and Outcomes to Their Organization Are Those That Focus on Understanding the Impact of Major Trends and Opportunities on Their Business Ecosystem, Not Just Their Own Business
  • Rapidly Changing Business and Technology Trends Require That EA Practitioners Take on Architecting and Designing Their New Business by Exploring a Number of Possible Business Scenarios — Not Just a Single Potential Future State
  • Business Outcome-Focused Organizations Architect What Is Critical and Important to Enable Their Future State ("Just Enough, Just in Time") by Applying Managed Diversity Principles to Outlying Information, Processes, Capabilities and Technologies
  • Highly Responsive Organizations in Digital Business Innovate Their Business by Quickly Creating a Portfolio of IT Services, Using "Adaptive Sourcing" That Supports Innovation in Their Markets

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