Gartner Research

Market Trends: Vertical-Specific Software in U.S. State and Local Governments

Published: 22 May 2014

ID: G00260727

Analyst(s): Anurag Gupta , Rishi Sood


This research analyzes government vertical-specific software market dynamics. Strategists within software and professional services firms should use this document to identify major market segments, trends and business opportunities with U.S. state and local governments.

Table Of Contents


Market Trend

  • Greater Financial Stability Creates New Momentum to Modernize Agency Applications and Fulfill Pent-up Demand
  • Interest Grows for Alternate Delivery Models Such as Software as a Service and Remote Hosting
  • Citizen-Centric Digital Government Facilitates Greater VSS Implementations
  • VSS Requirements Shift by User Tier
  • Battle Between Enterprise Applications Versus Point Solutions Will Continue
  • The CIOs' Role Is Critical in Buying, but Business Buyers Program Managers and Agency Directors Are Critical Too
  • Mobility Emerges as an Important "Enabler" for the Success of VSS Solutions
  • Health, Welfare (Human Services) and Public Safety Represent Key Areas of VSS Opportunities

Contrarian View

  • If the Economy Falters, VSS Spending Will Decline

Vendors to Watch

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