Gartner Research

Solution Path for SaaS Email

Published: 26 May 2014

ID: G00261920

Analyst(s): Bill Pray

Summary

This document defines a solution path that helps enterprises determine when, where and how to leverage the SaaS delivery model for email.

Table Of Contents

Problem Statement

Solution Path Diagram

What You Need to Know

Solution Path

  • Step 1: Determine the Current State of Email
  • Step 2: Analyze the Business Case for SaaS Email
    • Step 2.1: Determine/Create the Business Case for SaaS Email
    • Step 2.2: Decide Whether to Move Forward With a SaaS or Hybrid Solution
  • Step 3: Choose Vendor(s) and Solution(s)
  • Step 4: Plan for a Hybrid Delivery
  • Step 5: Plan for Ancillary Processes and Integrations
  • Step 6: Create Migration and Deployment Plans
  • Step 7: Plan an Exit Strategy

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