Gartner Research

Solution Path for SaaS Email

Published: 26 May 2014

ID: G00261920

Analyst(s): Bill Pray


This document defines a solution path that helps enterprises determine when, where and how to leverage the SaaS delivery model for email.

Table Of Contents

Problem Statement

Solution Path Diagram

What You Need to Know

Solution Path

  • Step 1: Determine the Current State of Email
  • Step 2: Analyze the Business Case for SaaS Email
    • Step 2.1: Determine/Create the Business Case for SaaS Email
    • Step 2.2: Decide Whether to Move Forward With a SaaS or Hybrid Solution
  • Step 3: Choose Vendor(s) and Solution(s)
  • Step 4: Plan for a Hybrid Delivery
  • Step 5: Plan for Ancillary Processes and Integrations
  • Step 6: Create Migration and Deployment Plans
  • Step 7: Plan an Exit Strategy

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.