Gartner Research

Mobile Business Applications for HCM Will Proliferate

Published: 29 May 2014

ID: G00263994

Analyst(s): Helen Poitevin

Summary

Deployments of human capital management processes on mobile devices will more than double during the next two years. HR and IT leaders should determine where they can drive efficiency and effectiveness of HCM processes through high user engagement and business impact by leveraging mobile technology.

Table Of Contents
  • Impacts

Analysis

Impacts and Recommendations

  • Increased use of mobile devices to make daily, basic tasks easier for users is causing HR and IT leaders to look at mobile-based human capital management and employee self-service
  • Improved user experiences in text, image, video and other interactive content on mobile devices are driving HR and IT leaders to evaluate alternative content delivery
  • Trends in contextual interaction in mobile technology are causing HR and IT leaders to evaluate how to facilitate informal exchanges and collaboration

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