Gartner Research

Data-Driven DevOps: Use Metrics to Help Guide Your Journey

Published: 29 May 2014

ID: G00264319

Analyst(s): Cameron Haight, Tapati Bandopadhyay

Summary

A metrics-oriented mindset is key to ensure that DevOps initiatives taken up by infrastructure and operations leaders deliver the intended results. We identify some of the key measurements to track, as well as offer insights into how to prevent negative side effects.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Use Gartner's DevOps Metrics Pyramid as a Starting Point, for Your Project, and Apply Agile Continuous Improvement Principles
    • IT Operations
    • Service Quality/Velocity
    • Organizational Effectiveness
    • Customer Value
    • Business Performance
  • Map Each Implemented DevOps Process to a Business Impact
  • Monitor the Impact of Measurement Systems for Early Signs That It May Result in Unintended Side Effects
  • Create an Environment That Fosters a Learning-Centric Approach to Process Improvement

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