Gartner Research

Digital Maturity Is a Key Factor in Profitability for Insurers

Published: 02 June 2014

ID: G00263422

Analyst(s): Juergen Weiss

Summary

Gartner research shows that insurers with advanced digital strategies are 63% more profitable on average than less digitally mature industry peers. We have identified key characteristics and best practices for insurance CIOs working to improve their companies' digital maturity and profitability.

Table Of Contents
  • Impacts

Analysis

  • Digitalization Drives Insurance Profitability — But Many Insurance CIOs Overestimate Their Companies' Levels of Digital Maturity

Impacts and Recommendations

  • Higher digital maturity levels enable insurance business and IT leaders to boost corporate profitability
  • More centrally coordinated digital strategies enable insurance business and IT leaders to achieve higher maturity levels
  • Digital maturity positions insurance CIOs to better leverage technologies and deliver a significant positive impact on the value chain

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.