Gartner Research

Critical Capabilities for Enterprise Mobility Management Suites

Published: 04 June 2014

ID: G00261939

Analyst(s): John Girard , Bryan Taylor , Terrence Cosgrove , Monica Basso , Rob Smith , Chris Silva


EMM suites are critical tools for enabling mobile workforces. End users expect to do their jobs using mobile devices, which have broadened the scope of enterprise requirements for mobility management tools. Here, we evaluate seven vendors' products against 11 critical capabilities.

Table Of Contents

What You Need to Know


  • Critical Capabilities Use Case Graphics
  • Vendors
    • AirWatch
    • Citrix
    • Good Technology
    • IBM
    • MobileIron
    • SAP
    • Soti
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Mobile Device Management
    • MAM
    • Secure PIM
    • Multiuser Support
    • Content Access, Distribution
    • Mobile Device Support Breadth
    • Scalability
    • Cloud Architecture
    • Remote Support
    • Client Management
    • Administration and Usability
  • Use Cases
    • Global Enterprise Deployment
    • Regulated Industries
    • Unified Endpoint Management
    • Shared General-Purpose Devices
    • Special-Purpose Device Support
    • SaaS Deployments
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion Criteria

  • Critical Capabilities Rating

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