Gartner Research

Midmarket Context: 'Use the Change Agent Role to Increase ERP Project Success'

Published: 04 June 2014

ID: G00263304

Analyst(s): Pat Phelan

Summary

Change agents contribute to the success of ERP projects, yet midsize enterprises are hard-pressed to sufficiently staff the required ERP skills, let alone focus resources on organizational change. Here, we identify ways to staff the change agent role.

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