Gartner Research

How to Select and Purchase Your I&O Business Value Dashboard Tool

Published: 09 June 2014

ID: G00264004

Analyst(s): Robert Naegle , Jeffrey Brooks


I&O leaders who are developing their business value dashboards may choose to invest in infrastructure and operations business value dashboard tools to support their initiative. Learn about the many considerations for this effort before making a selection.

Table Of Contents
  • Key Challenges



  • Start With the First Four Steps of Building Your BVD
  • List and Use All Potential IOBVD Data Sources as Key Evaluation Criteria
  • Evaluate Your Existing ITSSM Tool Capabilities
  • Calculate the TCO of an IOBVD Tool
  • Use the Eight Critical Capabilities of an IOBVD Tool as the Basis for Your RFP
  • Tool Selection Bottom Line

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