Gartner Research

Atos "No Email" Initiative Provides Valuable Lessons on Driving Big Change Through Social Collaboration

Published: 12 June 2014

ID: G00264351

Analyst(s): Samantha Searle , Anthony Bradley

Summary

The €8.6 billion professional services firm Atos is making big investments to transform the collaborative culture of its greater than 76,000-person company. Driving such a big change effort requires unfailing leadership commitment, retooling management and exceptional storytelling.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Changing Corporate Collaborative Culture First Is Novel and Risky, Requiring Special Attention to Justification
  • Sense-of-Urgency Issues, Such as No Email, Can Stimulate Social Collaboration Change
  • Big Social Collaboration Change Demands Big Commitment and Big Investment
  • Collecting a Portfolio of Success Stories Isn't Optional and Isn't Trivial
    • LOGO's Group Contract Management Community
    • Brazil Social Service Desk Community

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