Gartner Research

Market Guide for U.S. Revenue Cycle Management Applications for Healthcare Providers

Published: 16 June 2014

ID: G00263061

Analyst(s): Melanie A. Meyer

Summary

Many healthcare delivery organization CIOs resist making changes to revenue cycle management applications at their own peril. CIOs should make investments now in this complex application system area to achieve an enterprise view of RCM and deliver next-generation capabilities.

Table Of Contents

Market Definition

Market Direction

  • From Siloed to Cross-Organizational View
  • From Back End to Front End
  • From Manual, Disjointed to Fully Automated
  • From Retrospective Toward Real-Time and Predictive
  • From Limited Interaction to Patient Engagement

Market Analysis

Representative Vendors

  • U.S. Healthcare Enterprise Megasuite Vendors
    • Allscripts
    • Cerner
    • Epic
    • McKesson
    • Meditech
    • Siemens
  • RCM Stand-Alone Solution Vendors
    • athenahealth
    • Availity
    • Craneware
    • eClinicalWorks
    • Emdeon
    • Experian Health (including Passport)
    • GE Healthcare
    • MedAssets
    • MedeAnalytics
    • Navicure
    • NextGen
    • Optum
    • Qlik Technologies
    • RelayHealth Financial (McKesson Health Solutions)
    • Symphony Analytics (a division of Symphony Teleca)
    • TriZetto
    • ZirMed

Market Recommendations

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