Gartner Research

Best Practices for Change Impact Scoring

Published: 19 June 2014

ID: G00262210

Analyst(s): George Spafford


In order to determine the correct I&O change management model to balance speed and risk, the potential impact to the organization must be understood. This research provides examples of risk factors that the change management process owner can consider in designing a change risk scoring model.

Table Of Contents
  • Key Challenges



  • Understand the Organization's Attitudes Toward Change-Related Risks
  • Leverage Gartner's Pace Layered Application Strategy
  • Identify Risk Factors to Incorporate Into a Scoring Model
  • Develop a Scoring Model
  • Pilot, Learn and Incrementally Deploy
  • Create Feedback Loops and Seek to Continually Improve

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