Gartner Research

Using Pilots When Combining Application and Infrastructure Utility Services Reduces Risks of Failure

Published: 23 June 2014

ID: G00263732

Analyst(s): Frank Ridder , Gilbert van der Heiden


Infrastructure utility services are thriving due to a market approach allowing organizations to test their services before committing to a purchase. Gartner outlines the best practices of mitigating the impact of IUS on application services that sourcing managers should understand and implement.

Table Of Contents
  • Key Challenges



  • Pilot Your Best IT Services Combination in an Authentic Scenario
  • Understand and Mitigate Pilot Risks

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