Gartner Research

Forecast Analysis: Consumer Fixed Voice, Internet and Broadband Services, Worldwide, 2Q14 Update

Published: 23 June 2014

ID: G00259454

Analyst(s): Amanda Sabia, Fernando Elizalde, Neha Gupta, Kenshi Tazaki

Summary

While total opportunity in consumer fixed services is anticipated to fall to $315 billion by 2018, growth remains in the broadband and Internet services segments. CSPs must develop strategies to migrate subscribers to faster broadband services that will enable excellent customer experiences.

Table Of Contents

Analysis

  • Changes Made in the 2Q14 Forecast and Analysis

Assumptions

  • Alternative Services
    • Voice Connections
    • Revenue per Voice Connection
  • Regulatory and National Policies
    • Voice Connections
    • Broadband Connections
  • CSP Pricing Models
    • Voice Revenue per Connection
    • Broadband Access Revenue per Connection
    • Internet Access Revenue per Connection
  • Technology/Infrastructure
    • Broadband Connections
    • Dial-Up Accounts

Market Model

  • Three Forecast Components of Consumer Fixed Services
  • Influencing Factors
    • Alternative Services
    • Regulatory and National Policies
    • CSP Pricing Models
    • Technology/Infrastructure
  • Connections
    • Projected Household Connection Preferences > Total Addressable Market of Connections > Forecast Voice, Broadband and Dial-Up Connections
    • CSP Business Model > CSP Pricing Model > Projected ARPU by Connection

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