Gartner Research

Mobile Technologies and ERP Need to Evolve Together to Maximize ROI

Published: 25 June 2014

ID: G00265182

Analyst(s): Denise Ganly , Alexander Drobik , Jose Ruggero

Summary

ERP suites have supported mobile and wireless-enabled processes for decades with proprietary, costly and inflexible solutions. The evolution of consumer mobile technologies gives ERP managers an opportunity to replace many of these solutions and extend mobility to a broader set of ERP users.

Table Of Contents
  • Impacts

Analysis

Impacts and Recommendations

  • ERP managers are missing new business opportunities, because of fragmented approaches to mobile-enabled innovation built on enterprise ERP
    • Innovation Expertise
    • The ERP Intersect
    • Pace Layers, Mobile and ERP
  • Lower-cost, more-effective consumer mobile technologies and software deployments will replace proprietary mobile solutions and Web-browser-based deployments
    • Mobile to ERP Strategy
    • Vendor Road Maps
  • Mobile-centric ERP business processes and the leveraging of consumer mobile device capabilities will require new skill sets from ERP managers
    • Persona Design
    • Standards and HTML5

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