Gartner Research

Best Practices for IAM Program Management and Governance

Published: 26 June 2014

ID: G00261621

Analyst(s): Steve Krapes, Brian Iverson


Security and identity and access management (IAM) leaders often struggle with launching and sustaining IAM initiatives. Gartner advocates a formal program management approach to govern IAM initiatives so as to manage the full spectrum of risks and achieve desirable business outcomes.

Table Of Contents
  • Key Challenges



  • Secure Effective Sponsorship for the IAM Program
  • Charter the IAM Program
    • IAM Program Mission
    • IAM Program Structure
    • IAM Program Artifacts
  • Establish Sound Formal Governance Processes
  • Ensure Governance Forums Are Made Up of the Right People
  • Large Organizations Should Divide Governance Among Multiple Forums
  • Operate the IAM Program as a Service Organization
  • Build Trust With Consistency and Communication
  • Execute With Agility and Opportunism

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