Gartner Research

ITOA at Mid-Year 2014: Five Key Trends Driving Growth

Published: 27 June 2014

ID: G00260199

Analyst(s): Will Cappelli


Spend on IT operations analytics technologies and services is set to grow by 100% over the course of 2014. Nonetheless, requirements continue to evolve and the positions of any individual vendor or approach to ITOA is uncertain.

Table Of Contents
  • Key Challenges



  • Evaluate Each ITOA Functionality Independently and Pick Best-of-Breed or Best Value
  • Clearly Separate the Deployment of ITOA as an Enhancement From the Use of ITOA Functionality Across All ITOM Domains
  • Push the Use of ITOA Technologies and Services Beyond the Enhancement of Application Performance and Availability Management
  • Exploit the Sharing of Technologies Between IT Operations and Security Teams
  • Form a Strategy for Cultivating IT Operations Data Scientists

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