Gartner Research

Mobile Business Applications Can Add Impact and Appeal to Procurement Solutions

Published: 30 June 2014

ID: G00263993

Analyst(s): Magnus Bergfors

Summary

Mobile-device-specific capabilities and user experiences offered by mobile applications can make interactions with procurement applications more appealing and impactful. We explore existing areas of mobile functionalities and potential areas to explore for procurement and IT professionals.

Table Of Contents
  • Impacts

Analysis

Impacts and Recommendations

  • Vendors have been focused primarily on moving existing functionality to mobile applications, leading to poor user experiences for many end users in the procurement and IT professions
  • Functionality that uses mobile-specific capabilities such as camera or geolocation is becoming more common in transactional procurement solutions, making it more important for buyers to evaluate their vendors' mobile strategies
    • Touchscreens
    • Camera
    • Geolocation
    • Voice Recognition
  • Innovation in strategic sourcing suites lags as the result of the value of mobile-specific capabilities being less obvious, which leaves end users more dependent on laptops and PCs
    • Spend Analysis
    • E-Sourcing
    • Supply Base Management
    • Contract Life Cycle Management

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