Published: 15 July 2014
Analyst(s): Jay E. Pultz , Jeffrey Brooks , Biswajeet Mahapatra , John Rivard
Improvement starts with a baseline assessment of where you are today. Gartner's ITScore for I&O provides a way to perform a baseline assessment to start the journey. Use this Toolkit to run an internal workshop to acquaint your team with ITScore for greater participation in the progression program.
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