Gartner Research

Bimodality and the Burden of Transition at the South Carolina Department of Health and Human Services

Published: 17 July 2014

ID: G00269221

Analyst(s): Mary Mesaglio, Simon Mingay

Summary

The deputy director and CIO of the South Carolina Department of Health and Human Services in the U.S., offers an illuminating perspective on synchronizing Modes 1 and 2.

Table Of Contents

Case Study

  • An opportunity to build a more flexible service for the future
  • A flexible service blending Mode 1 and 2
  • Architects as the keepers of future flexible services

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