Gartner Research

Survey Results: Assessing IT Behaviors for Organizational Success

Published: 21 July 2014

ID: G00259819

Analyst(s): Mike Rollings


In May 2014, Gartner conducted an IT practitioner survey to assess IT work environments and the barriers to individual and organizational success. The survey asked questions that examined job satisfaction, skills required by the changing IT career and employee engagement issues.

Table Of Contents



  • Adapting to Digital Business Needs
    • Progress Implementing Seven Essential Ways of Working
    • Discrepancies Between What We Want and What We Do
  • IT Career Outlook, Job Satisfaction and Engagement
    • Job Satisfaction and Engagement
  • Professional Effectiveness Skills and Workforce Development
    • Importance Versus the Effectiveness of Nontechnical Skills
    • Required Changes to Culture, Mindsets and Management Behaviors
    • Workforce Development
  • Put Into Practice the Seven Essential Qualities
  • Pay Particular Attention to Innovation
  • Don't Underestimate the Transition to a Digital Business



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