Gartner Research

Practical Ways to Make Business Operations More Intelligent

Published: 22 July 2014

ID: G00263913

Analyst(s): W. Roy Schulte, Michele Cantara

Summary

Companies make their business operations more intelligent by using one or more of seven kinds of operational intelligence. The disciplines of analytics, decision management and business process management help lead these efforts.

Table Of Contents
  • Key Challenges

Analysis

  • Make Operational Intelligence a Consideration in Every Major Transactional Application Project and Continuous Process Improvement Program
  • Ensure That Employees Have a General Understanding of the Seven Kinds of Operational Intelligence
    • Business Rule Processing
    • Predictive Analytics
    • Prescriptive Analytics
    • Process Orchestration
    • Context Brokerage
    • Business Activity Monitoring (BAM)
    • Complex-Event Processing (CEP)
  • Leverage Off-the-Shelf Operational Intelligence Tools Rather Than Custom Code for Nontrivial Analytics Purposes

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.