Gartner Research

How to Avoid the 'Seven Deadly Sins' of a Level 2 PMO

Published: 28 July 2014

ID: G00264678

Analyst(s): Donna Fitzgerald


Despite recent improvements, PMOs still have a high failure rate. Politics and bad timing account for some failures, but often the problem comes from committing one or more of the seven deadly sins. Here, we revisit those sins and suggest how to avoid or overcome them.

Table Of Contents
  • Overview
    • The First Deadly Sin: Mistaking Consistent Process for Reliable Results
    • The Second Deadly Sin: Confusing "Delivery of IT" With Delivering Value
    • The Third Deadly Sin: Ignoring Resource Capacity as a Constraint on Project Delivery
    • The Fourth Deadly Sin: Failure to Create a Bottom-Up Program
    • The Fifth Deadly Sin: Refusal to Deal With Troubled Projects
    • The Sixth Deadly Sin: Failure to Speak the Language of Business
    • The Seventh Deadly Sin: Expecting Software Alone to Solve the Problem

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