Gartner Research

Substantial Changes to Microsoft Enterprise Agreements Require More Scrutiny and Negotiation Than Ever

Published: 30 July 2014

ID: G00262492

Analyst(s): Alvin R. Park, Marie Sienkowski, Dolores Ianni, Ben Jepson

Summary

The historical stability of Microsoft contracts has lulled some IT procurement managers into thinking that a superficial review of EA renewal paperwork will suffice. However, due to significant recent changes, they continue on that path at their peril, risking higher costs and compliance violations.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • IT Procurement Managers Who Rely on Their Past Experience With Microsoft's Contracting Documents Will Find That Their Business as Usual Stance Becomes a Liability During EA Renewal Negotiations
  • The Complexities of Microsoft Licensing Tempt Overwhelmed IT Procurement Managers to Rely on Assurances and Assumptions, Risking Compliance Issues and Increasing Costs

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