Gartner Research

Hype Cycle for Consumer Engagement With Healthcare and Wellness, 2014

Published: 31 July 2014

ID: G00264683

Analyst(s): Thomas J. Handler, M.D. , Jeff Cribbs , Steven Lefebure, Barry Runyon


This Hype Cycle tracks the key technologies related to the engagement between healthcare organizations and healthcare consumers. Healthcare IT leaders need a holistic view of consumer experience to make sound strategic technology decisions in an environment that is increasingly consumer-centric.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Bring Your Own Wellness
    • Patient Decision Aids (Healthcare Provider)
    • Patient Engagement and Persuasion Analytics
    • Quantified Self
    • In-Vehicle Occupants Health Monitoring
    • Personal Wellness Records
    • Blue Button+
    • Personalized Medicine
    • Member Incentives for Wellness for U.S. Healthcare Payers
  • At the Peak
    • Citizen Data Vaults
    • Medication Compliance Management
    • OpenNotes
    • Medical Shopping Transparency Tools
    • Consent Management
    • Mobile Sports and Fitness
    • Real-Time Virtual Visits
    • Wearable User Interfaces
    • Healthcare-Payer-Oriented Patient-Centered Medical Home
    • Personal Health Management Tools — Healthcare Providers
  • Sliding Into the Trough
    • Continua 2014
    • Care Coordination Applications
    • Health Insurance Marketplaces for U.S. Healthcare Payers
    • Mobile Health Monitoring
    • Personal Health Record
    • Video Visits
    • Health and Wellness Systems for U.S. Healthcare Payers
    • Home Health Monitoring
  • Climbing the Slope
    • Patient Self-Service Kiosks
    • Interactive Patient Care Systems
    • Online Consumer Health Education and Advice
    • Patient Portals
    • Healthcare Provider E-Visits
  • Entering the Plateau
    • Medical Device Connectivity
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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