Gartner Research

Forecast Analysis: IT Services, Worldwide, 2Q14

Published: 31 July 2014

ID: G00265051

Analyst(s): Morgan Yeates, Bob Igou, Dean Blackmore, Helen Huntley, Christine Tenneson, Susan Tan

Summary

Gartner has reduced its 2014 forecast growth rate for the worldwide IT services market from 4.6% to 3.8% in U.S. dollars (4.0% from 4.9% in constant currency). Longer term, we now anticipate a 4.3% compound annual growth rate in U.S. dollars, compared with 5.0% in the 1Q14 forecast.

Table Of Contents
  • Overview
  • Companion Documents

Forecast Data

Market Impact

  • Consulting and Implementation
  • IT Outsourcing
  • Business Process Outsourcing
    • Slower Growth in BPO Spending
    • Traditional BPO Versus BPaaS
    • High-Growth Domains
    • Emerging Geographies
  • Product Support Services

Assumptions

  • Buyers
  • Consulting and Implementation
    • Technology
    • Buyers
  • IT Outsourcing
    • Technology
    • Competitive Environment
    • Buyer Demand
  • Business Process Outsourcing
    • BPaaS Adoption Trends
    • Recession Overhang in the U.S.
  • Product Support Services
    • Historical Composition of Software Product Sales

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