Gartner Research

The Nexus of Forces Provides a Platform for Digitalization in Insurance

Published: 01 August 2014

ID: G00265810

Analyst(s): Kimberly Harris-Ferrante


Investment in individual Nexus of Forces elements — cloud, information, social collaboration and mobility — is common among insurance CIOs. As digitalization becomes a corporate priority, CIOs should identify strategic use cases for applying the nexus as a platform for digital transformation.

Table Of Contents
  • Key Challenges



  • Focus on True Transformation and Not Incremental Improvements
  • Leverage the Nexus of Forces for Real-Time Decisioning and Operational Intelligence
  • Leverage the Nexus of Forces for the Next-Generation Customer Experience

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