Gartner Research

Co-terminating a Software Support Agreement Won't Always Save You Money

Published: 04 August 2014

ID: G00261684

Analyst(s): Rob Wilkes

Summary

Co-terminating software vendor support agreements is often seen by software buyers as a relatively quick way to lower administration costs, save time and potentially bring cost savings. However, co-terminating can end up reducing future flexibility and cost your enterprise more.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Quantify the Benefits of Co-terminating Software Support Agreements
  • Make Sure These Benefits Are Not Outweighed If Maintenance and Support Need to Be Terminated
  • Co-terminate Maintenance Without Making a New Agreement in Order to Preserve Previous Rights and Entitlements
  • Minimize the Dangers of Co-terminating Software Support Agreements

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