Gartner Research

Hype Cycle for Digital Banking, 2014

Published: 04 August 2014

ID: G00263517

Analyst(s): Alistair Newton


As the focus and hype around all things digital increases, it becomes increasingly important for FSIs to have a clear line of sight to those technologies and trends that will influence and shape the demands and customer expectations in the markets in which they operate.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Wearable-Originated Payments
    • Biometric Mobile Banking Authentication
    • Geolocation Products and Services
    • Banks as Customer Data Brokers
    • Banking App Stores
    • Gesture Control for Banking
    • PIVAS — Tracking and Negotiation
    • Mobile Digital Payment Advisor
  • At the Peak
    • Peer-to-Peer Foreign Exchange Marketplace
    • Global Consumer Tablet Banking
    • Gamification in Banking
    • Mobile Lending
  • Sliding Into the Trough
    • Disruptive Financial Intermediaries
    • In-Branch and ATM Video
    • PIVAS — Synchronization Process
    • Loyalty Point Marketplaces
    • Payment Architectural Frameworks
    • Social Media Compliance
    • Digital Wallet Solutions
    • Mobile Commercial Remote Deposit Capture
    • Smartphone Banking
    • Feature Phone Mobile Banking (Africa)
    • Enterprise Mobile Financial Services Solutions
    • Near-Real-Time Low-Value Payment Systems
    • Instant Payment Card Issuance (Branch and Kiosks)
  • Climbing the Slope
    • Budget and Goals PFM
    • PIVAS — Reward and Loyalty
  • Entering the Plateau
    • Basic Personal Financial Management
    • Mobile Consumer Remote Deposit
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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