Gartner Research

IBM Takes Steps to Improve the Usability, Consumability and Flexibility of Its ECM Portfolio

Published: 05 August 2014

ID: G00259996

Analyst(s): Karen M. Shegda, Kenneth Chin

Summary

IT leaders are looking for content management software that is more affordable and consumable and that offers an improved user experience. IBM Content Navigator and the simplified IBM Content Foundation aim to address those issues for IBM's content management customers.

Table Of Contents
  • Impacts

Analysis

Impacts and Recommendations

  • IBM Content Navigator, a universal interface to IBM's ECM repositories, responds to consumerization trends and gives IBM customers a framework for collaboration, social interaction and mobile applications
  • Many enterprises engaged in ECM initiatives focus on reducing the cost and complexity of ECM solutions — challenges that IBM expects Content Foundation to address for its existing and prospective customers
  • As content is a key element of social business interactions for enterprises and their customers and partners, IBM Connections Enterprise Content Edition brings together collaboration and content management as core components of the IBM Social Business Platform

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