Gartner Research

Hype Cycle for Back-Office Analytic Applications, 2014

Published: 05 August 2014

ID: G00263835

Analyst(s): Neil Chandler, Gareth Herschel


Analytical capability is increasingly packaged as a solution to address specific business issues. This Hype Cycle shows the maturity, adoption rates and benefits of various analytic applications that support back-office functions such as finance, human resources, IT and operations.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • On the Rise
    • IT Operations Analytics
    • Supply Chain Big Data Analytics
    • Talent Science
    • Warehouse Resource Planning and Scheduling
    • Cloud Business Rule Services
    • Workforce Planning and Modeling
  • At the Peak
    • Decision Management
    • Predictive Analytics
    • Comprehensive Performance Management Suites
    • Cost-to-Serve Analysis
    • Claims Analytics
    • Application Portfolio Management
    • Sustainable Performance Management
    • Workforce Analytics
  • Sliding Into the Trough
    • SaaS Supply Chain Planning
    • Security Intelligence
    • Supply Base Management
    • Closed-Loop Performance Management
    • Social Media Compliance
    • Asset Performance Management
    • Identity Analytics and Intelligence
    • CSR Reporting
    • Talent Management Suites
    • Financial Governance Applications
    • Real-Time SPC Applications
  • Climbing the Slope
    • Enterprise Contract Life Cycle Management
    • Sourcing Optimization
    • Strategic CPM
    • Factory Scheduling
  • Entering the Plateau
    • SIEM
    • HR Reporting
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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