Gartner Research

Hype Cycle for ICT in Africa, 2014

Published: 06 August 2014

ID: G00260675

Analyst(s): Wm. L. Hahn, Mbula Schoen


Africa is leapfrogging other world regions in the use of innovative technologies in vertical sectors such as communications, healthcare and finance, where conditions converge to encourage adoption. Gartner identifies the business benefits of key technologies heading to the continent.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
    • Interpreting the Hype Cycle Graphics
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Peer-to-Peer Insurance Business Models
    • Business Models for Open Banking
  • At the Peak
    • Context-Enriched Content
    • Information Governance
    • Open-Source SIS
    • Peer-to-Peer Foreign Exchange Marketplace
    • Communications Service Providers as Cloud Services Brokerages
    • Heterogeneous Networks
    • Student Retention CRM
    • Application Portfolio Management
    • Crowdsourcing
    • HCM and Social Software
    • LTE-A
  • Sliding Into the Trough
    • Big Data
    • Apps
    • Bandwidth as Currency
    • Enterprise Risk Management Applications
    • MOOC
    • Knowledge Management for Customer Service
    • Contact Center Workforce Optimization
    • Digital Wallet Solutions
    • Cellular to Wi-Fi Authentication
    • Mobile Health Monitoring
    • Public Cloud Storage
    • Retail Mobile Payments
    • Video Visits
    • 802.11af
    • Direct CSP Billing
    • Humanitarian Disaster Relief
  • Climbing the Slope
    • Browser Client OS
    • Enterprise Cloud Email
    • Ka Band Satellite Communications
    • Digital Magazines
    • Mobile-Learning Low-Range/Midrange Handsets
    • Mobile Advertising
    • Mobile Wireless Payment Systems (for Nonmature Payment Markets)
    • Healthcare Provider E-Visits
  • Entering the Plateau
    • B2B Gateway Software
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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