Gartner Research

The Four Futures of IT When Digital Business Makes Every Budget an IT Budget

Published: 14 August 2014

ID: G00263528

Analyst(s): Bill Swanton , Michael Smith


IT leaders see a variety of technologies once thought of as IT being acquired by many different parts of the enterprise as digital business services are built. The role of IT and its budget will depend on which of the four futures the CIO can credibly claim.

Table Of Contents


  • Understand the Resources and Technologies Required to Build a Digital Service and What Options Exist for Managing These Within a Specific Group's Budget
  • Select One of the Four Futures as Your Target and Determine the Skill and Resource Gaps You Must Fill to Claim It
    • IT as Engine Room
    • IT as Global Business Service Provider
    • Everyone Is IT
    • IT Is the Business
  • Build a Team to Support Early Digital Business Pilots, Providing Architectural, Development, and Common Services to the Line of Business Efforts
  • Establish Budgeting and Chargeback Mechanisms to Support Your Targeted Future

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