Gartner Research

BYOD Will Fail to Meet Expectations

Published: 16 August 2014

ID: G00263145

Analyst(s): Kevin Knox, Bryan Taylor

Summary

A significant percentage of organizations aspire to stop providing computing devices to their end users altogether in the next few years. However, most will fail to meet these ambitious plans due to considerable barriers that exist. I&O leaders must reassess adoption expectations.

Table Of Contents
  • Impacts

Analysis

Impacts and Recommendations

  • Despite lower device acquisition costs, subsidies and infrastructure and support costs regularly end up making BYOD more costly for I&O leaders than traditional corporate-owned programs
  • I&O leaders are facing additional challenges associated with BYOD for PCs versus BYOD for smartphones and tablets, which will throttle widespread adoption of BYOPC
  • I&O leaders making BYOD mandatory, as opposed to opt-in, often see increased user resistance and conflict with certain employment laws in some geographies
  • Employee culture factors and organizational financial health will play a major role in BYOD acceptance for I&O leaders
  • I&O leaders in regulated industries often find that the devices that meet compliance requirements do not match up with end-user device preferences, limiting end-user participation

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