Gartner Research

Teamwork and Shared Controls Make Software Audits Less Costly and Painful

Published: 20 August 2014

ID: G00262431

Analyst(s): Kristian Steenstrup, Victoria Barber, Khushbu Pratap, Sanil Solanki, Guriq Sedha, Gayla Sullivan

Summary

Audits by software vendors continue to increase and cost more in terms of resource and settlement fees. No one person within an organization has the knowledge, experience and information needed to manage an entire audit effectively, so teamwork is the key to successful audit management and closure.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Implementation and Articulation of Explicit Processes and Policies Improves the Effectiveness and Efficiency of Audits
  • A Well-Prepared Audit Response Team Reduces the Business Impact of Audit Activity
  • Audit Management Is Improved Where Stakeholders Are Identified and Their Responsibilities Clarified
  • Significant Software Assets and Exposure May Exist Outside IT in OT
  • The Task of Building an Appropriate Response Team Will Vary for Each Audit Response
    • Predict the Size of the Potential Liability to Justify Resources
  • The Team Approach Works Best

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