Gartner Research

Hype Cycle for Application Services, 2014

Published: 21 August 2014

ID: G00263671

Analyst(s): Frances Karamouzis


This Hype Cycle focuses on a full array of application services (in-house, outsourced, cloud-sourced, crowdsourced or other hybrid models). Sourcing executives can proactively discern the maturity level, risk and user advice on the timing of adoption.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Cognitive Computing-Enabled Services
    • Cognizant Computing
    • Information Valuation and Infonomics
    • Application Services Communities
    • Big Data and ERP
    • Outsourcers and SIs as CSBs
    • Unvetted Crowdsourced Community
    • Digital Business
    • Machine Learning
    • Prescriptive Analytics
    • Vetted Crowdsourced Community
  • At the Peak
    • Predictive Analytics
    • Enterprise-Class Agile Development
    • Information Governance Organizational Structures
    • Crowdtesting
    • Digital Transformation Consulting
  • Sliding Into the Trough
    • Business Analytics Services
    • Multisourcing Service Integrator
  • Climbing the Slope
    • Enterprise Mobility Application Services
    • Application Testing Services
    • Knowledge Process Services
    • Application Modernization Services
    • Marketing and Customer Management Consulting
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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