Gartner Research

Govern the Infrastructure Capacity and Performance Planning Process With These 13 Key Tasks

Published: 21 August 2014

ID: G00268641

Analyst(s): Ian Head


Well-governed capacity and performance management ensures reliable service performance, avoids urgent and unplanned investments, and provides consistent information across the infrastructure. The ITSM team should use 13 best practices to govern infrastructure capacity and performance planning.

Table Of Contents
  • Key Challenges



  • Design a Consistent Enterprisewide Process
  • Governing the Infrastructure Capacity Management Process Requires Following Specific Practices
  • Implement Continual Improvement
  • Bottom Line

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