Gartner Research

Survey Analysis: BI Platform Challenges and Limitations, 2014

Published: 22 August 2014

ID: G00262570

Analyst(s): Rita Sallam , Josh Parenteau


This research will help alert business intelligence leaders to potential issues with their business intelligence platform or vendor by highlighting specific problems and concerns reported by organizations surveyed as part of Gartner's research for the Magic Quadrant for BI and Analytics Platforms.

Table Of Contents

Survey Objective

Data Insights

  • Future State Assessment of BI Platform Vendor
    • View of Vendor Future
    • Plans to Discontinue Use
  • BI Platform General Problems
    • Other Problems With Platform
    • Poor Performance
    • Absent or Weak Functionality
    • Unreliable, Unstable, and/or Buggy
    • Difficult to Implement
    • Difficult to Use
    • Inability to Handle the Required Data Volumes
    • Inability to Support Large Numbers of Users
    • No Problems Encountered
  • Product Limitations to Broader Deployment
    • Cost of Software Limiting Wider Adoption
    • Lack of Ease of Use for Business Users Limiting Wider Adoption
    • Other Product Issues Limiting Wider Adoption
    • Lack of Ease of Use for Developers Limiting Wider Adoption
    • Software Quality Limiting Wider Adoption
    • Support Quality Limiting Wider Adoption
    • Poor Performance Limiting Wider Adoption
    • No Product Limitations to Wider Adoption
  • Methodology

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